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Don’t Let Your Business Be Held Hostage by Fear

As an FBI hostage negotiator and special agent, one of the things that always amazed me was how easily fear can blind people. One such example made an indelible impression that has stayed with me throughout my career.

How to Talk to People In Crisis By a Former FBI Hostage Negotiator and a Corporate Fixer

**Calling all organization leaders, managers and decision-makers** Has the current situation put your company in ‘crisis mode’? Have you found yourself suddenly forced to make tough decisions on how to navigate the next few months? Do you want to avoid making bad decisions (or stop the people around you from making them) during this crucial […]

See Into the Future: How to Navigate Mental Tripwires, Get to Anyone’s Unstated Narrative and Remain Relevant in the Wake of the COVID-19 Aftermath

Would you like to see into the future? Join us for a 60-minute webinar where we will explore how China and Europe are recovering from the COVID-19 outbreak. We’ll discuss the winners and losers in public perception, innovative business ideas and how to withstand the business quarantine. We’ve put together a live webinar on April […]

How to know what someone is thinking about you (especially under stress)

Have you ever had a conversation with a new acquaintance, business associate or client that’s gotten off on the wrong foot? Or worse, gone totally off the rails and smashed right into the side of a building? If so, then you probably recognize how important it is to ensure that first conversation you have with […]

How to rekindle confidence in your leadership after a crisis (not what you think)

The problem is with how our brains are wired. For all of its marvels, the mind does a terrible job of discerning between actual and assumed dangers. It assigns the same emotional response to social distress as it does to survival situations. The more intense the social distress, the more likely our brain identifies it as a physical threat.And we can take this same negative emotional response and turn it into a powerful positive.

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