You worry about your company’s office security, cyber security and financial security. But what about your “crisis security”? True, there are plenty of PR specialists who can help your company weather a crisis, with varying degrees of success, but all that clean up work happens after the fact.

At When + How, we take a more proactive approach to crisis management. Of course we have all the expertise to help you manage and minimize a crisis. But what if that crisis could have been contained, or even prevented?

We offer the following services to help you anticipate, prepare for, and even avoid crises, scandals, and other tough situations:

Crisis preparation

  • Risk analysis to evaluate and prioritize potential threats to your company, both internally and externally
  • Crisis training for your company
  • Interactive crisis simulation. Once the crisis is established, you are counseled by 6 different “advisors” and have to choose the best course of action
  • Assessment of your company’s reaction time and ability to respond internally
  • Pressure testing your brand’s ability to rebound
  • Risk analysis to evaluate and prioritize potential threats to your company, both internally and externally

Crisis response

  • Unlimited and immediate 24/7 crisis consultation, including counseling and communications management to minimize damage to your reputation
  • Services for any and all crisis situations
  • Consumer relevancy mapping – analysis of the consumer response to your crisis based on six principles of social psychology

How to Read People Like an FBI Hostage Negotiator

Watch the Webinar

The Number One Thing Companies Get Wrong in a Crisis

Watch the Webinar

Why Online Listening is a Goldmine You Probably Aren’t Using Enough

Read the white paper

A MOONSHOT GOAL

Read the case study

PROTECTING RIGHTS, CHANGING MINDS

Read the case study

How Can We Help

Learn how we empower communicators just like you to generate results they've always wanted through the science of timing. Your time is now.