You worry about your company’s office security, cyber security and financial security. But what about your “crisis security”? True, there are plenty of crisis management specialists who can help your company weather a crisis, with varying degrees of success, but all that clean up work happens after the fact.
When the DC Bar, which is comprised of the second largest group of attorneys in the United States, had a crisis — they turned to us. When first responders like the Emergency Nurses Association and the International Association of Fire Fighters need a real-time response — they called us. When ASAE needed to convince other association executives to take a risk — they called us.
And it isn’t just associations who trust us: Lockheed Martin, DuPont, Bozzuto Group and many other successful companies use us to help them weather the storm.
The question is who will you trust?
At When + How, we take a behavioral approach to crisis management. We use a brain trust of behavioral experts in sociology, psychology, neuroscience, adult learning and economics so we fix your crisis issues for good.
We offer the following services to help you anticipate, prepare for, and even avoid crises, and other tough situations:
Adele is one of the foremost crisis communication experts in her field. I turn to her often for her analysis and perspective for the Crisis of the Week column.
Ben Dipietro, Wall Street Journal Editor
We went from a crisis to an opportunity within weeks — thanks to Adele Cehrs’ strategic thinking and process. She turned a crisis into an opportunity and our organization stayed on the right side of history. I highly recommend her.
Richard Yep, CEO
Adele took an online crisis from a major issue and made it into a whisper.
Victor L. Velazquez, COO, DC Bar Association
Adele was very successful in working with our CEO and division presidents to explain a complex topic to the public quickly and efficiently. She is not only fast — she’s smart. She uses real-time data as a basis for her recommendations. I’d hire When + How on any communications project I have and I recommend you do the same.
Keith Little, Director, Lockheed Martin
Learn how we empower communicators just like you to generate results they've always wanted through the science of timing. Your time is now.